Business Master Services Agreement

This MSA is a launch-readiness draft, not finalized legal advice. Commercial entity names, address, pricing order form, governing law, venue, liability cap, indemnities, insurance, taxes, renewal, and required notices must be completed and approved by counsel before a business customer relies on it.

Clipsper provides hosted scheduling, discovery, customer management, team, availability, portfolio, review, notification, payment-integration, refund, analytics, and optional AI Business Assistant features. The applicable order form or in-product plan identifies the subscription, users, and fees. Material beta or preview features may be discontinued.

The business controls its services, staff, prices, schedules, cancellation and refund decisions, licenses, customer relationships, content, and lawful use of personal data. It must keep account access secure, submit accurate verification details, use safety controls fairly, and not upload prohibited or unnecessary sensitive data.

Stripe provides payment processing and connected accounts under Stripe’s terms. Clipsper does not custody bank credentials. The business is responsible for refunds, disputes, taxes, and ensuring its connected account remains eligible. Any subscription fees, platform fees, or commissions must be stated before they apply.

The Privacy Policy applies to Clipsper’s independent processing. The Data Processing Addendum applies where Clipsper processes customer personal data on the business’s behalf. Each party will use reasonable safeguards and promptly cooperate on verified security incidents and legally valid requests.

Each party will protect the other’s non-public information and use it only for the agreement. Each party retains its pre-existing intellectual property. The business grants the limited rights needed to host and display its data; Clipsper grants a limited, non-transferable right to use the service during the subscription.

Support channels, target response times, planned maintenance, service levels, credits, backups, recovery objectives, and any enterprise security commitments must be stated in the order form or a counsel-approved schedule. No unstated SLA is created by this draft.

Either party’s suspension and termination rights, cure periods, renewal, refund treatment, export window, deletion timetable, survival, and transition assistance must be finalized in the commercial terms. Required retained records and backups are handled under the DPA and Privacy Policy.

Contract questions may be sent to legal@clipsper.com.